Terms of Service

Effective date: 28 September 2026

These Terms govern your use of Promeo, provided by Alcaeus Development AB, registration number 559461-9727, Fjällbrudens väg 11, 132 45 Saltsjö-Boo, Sweden ("we" or "us"). By using Promeo, you agree to these Terms and our Privacy Policy. If you use Promeo for an organisation, you confirm that you may accept these Terms for it.

1. Accounts

Promeo is offered to businesses, not for personal or household use, and you must be at least 18. Each person has their own Promeo user account. A workspace has one Owner, who can invite Members and manages billing. You are responsible for activity in your workspace.

2. The Service

Promeo helps you create content and schedule and publish it to social platforms. Features may change over time.

Nothing is published until you have expressly approved it. Scheduled posts may occasionally be delayed or fail, so please check your posts and keep your own copies of your content.

3. Third-party platforms

The platforms you connect are independent services. Promeo is not affiliated with, endorsed by, or sponsored by them, and your use of each platform remains subject to its own terms, including the TikTok Terms of Service, Meta Terms of Service, Meta Platform Terms, LinkedIn User Agreement, X Terms of Service, and Pinterest Terms of Service.

YouTube. Promeo uses YouTube API Services. By using Promeo's YouTube features, you agree to be bound by the YouTube Terms of Service.

4. Payment

Prices are shown before you subscribe, and payments are processed by Stripe. Subscriptions do not include a free trial. The first payment for the selected plan and monthly add-ons is due when you subscribe, and the subscription renews monthly until you cancel. Refund requests are handled case by case, taking into account factors such as how much you have used Promeo.

5. Your content

You own your content and are responsible for it. You give us permission to store, process, and publish it only as needed to provide Promeo. You confirm that you have the rights to your content and that it follows the law and each platform's rules. Review AI-generated content before publishing it.

We do not sell your content or use it to train our own AI models.

6. Acceptable use

Do not use Promeo for anything illegal, harmful, misleading, or abusive, including spam or content that infringes others' rights, or to interfere with Promeo. We may remove content or suspend accounts that break these rules.

7. Termination

You can close your account at any time. We may suspend or close accounts that break these Terms.

8. Liability

To the maximum extent permitted by law, Promeo is provided "as is", and we are not liable for any damages or losses arising from your use of Promeo. This does not exclude liability for fraud, gross negligence, or anything else that cannot lawfully be excluded or limited.

9. Changes

We may update these Terms and will tell you about material changes.

10. Governing law

These Terms are governed by Swedish law, with Stockholm District Court as the first instance. This does not affect mandatory rights you have under the law of your country.

11. Contact

Alcaeus Development AB, registration number 559461-9727, Fjällbrudens väg 11, 132 45 Saltsjö-Boo, Sweden. Email: noel@alcaeus.app.