Privacy Policy

Effective date: 28 September 2026

This policy explains how Promeo handles personal data.

In short: we use your data only to provide Promeo. We do not sell it, use it for targeted advertising, or use data from connected platforms to train AI models. Nothing is published until you approve it, and you can delete your data at any time.

1. Who we are

Promeo is operated by Alcaeus Development AB, registration number 559461-9727, Fjällbrudens väg 11, 132 45 Saltsjö-Boo, Sweden. Contact: noel@alcaeus.app.

2. What we collect

• Information you give us, such as your name, email address, workspace details, and the content you create.
• Information from connected platforms, such as your account name, profile details, and results for your own posts.
• Billing information, such as your plan and payment status. Payment details are handled by our payment provider.
• Technical information, such as your IP address, browser, and usage logs.

3. How we use it

We use personal data to provide Promeo, publish the content you approve, handle billing and support, keep Promeo secure, and comply with the law. Where a legal basis is required, we rely on our contract with you, our legitimate interest in running Promeo, your consent for optional analytics, and legal obligations.

We do not sell personal data or use it for targeted advertising or unrelated profiling. We do not train or fine-tune our own artificial-intelligence models with your content, and data received from connected platforms is never used to develop or train AI models.

4. Connected platforms

Data from a connected platform is used only to identify your account, publish what you approve, and show results for your own posts. Disconnecting a channel deletes its access data from Promeo.

YouTube API Services

Promeo uses YouTube API Services. By connecting a YouTube channel you agree to the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy. You can revoke Promeo's access in Google's security settings. We delete YouTube data within 7 days after access is removed.

Promeo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Meta Platform services

Meta data is used only for the purposes above and never for advertising, surveillance, or unrelated profiling. See the Meta Privacy Policy.

Deleting Meta data: disconnect the channel in Promeo, remove Promeo in Facebook's Business Integrations settings, or email noel@alcaeus.app.

TikTok services

TikTok data is used only for the purposes above. See the TikTok Privacy Policy.

5. Who receives data

We share data only with service providers that help us run Promeo (such as hosting, AI, payment, and email providers), the platforms you publish to, and authorities where the law requires it. Our providers may process data outside your country, using appropriate safeguards where required.

6. How long we keep data

We keep data while your account is active and delete it within 30 days after you close it, except where we need to keep it longer for legal reasons, to resolve disputes, or where our providers' systems take longer to clear it. Content you delete is removed, and logs are kept for up to 90 days.

7. Cookies

Promeo uses essential cookies for sign-in and preferences. With your permission, we also use Google Analytics to understand how Promeo is used, and we do not use it for advertising. Optional analytics stays off until you select Allow analytics, and you can change your choice through Cookie preferences.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your data, to object to or restrict its use, and to withdraw consent. Email noel@alcaeus.app to make a request. You may also complain to your local data-protection authority, such as the Swedish Authority for Privacy Protection (IMY).

Promeo is for businesses and is not intended for anyone under 18.

9. Changes

We will update the effective date when this policy changes and tell you about material changes.